Need repeat long-term medication refills?

Order your medication at your convenience and skip the wait at GP clinics with Healthway Medical's Medication Delivery Service! Your medication will be delivered right to your doorstep with these simple steps :

Call the nearest clinic to you for repeat medication.

After confirmation of repeat medication, payment link will be sent to you via email or SMS.

Pay within 1 hour after the email or SMS is sent.

Medication will be delivered to you within 3 hours or the next day based on your preference.

FAQ

What kind of medication is included in Healthway Medical’s Medication Delivery Service?

Chronic medications supplied by Healthway Medical GP clinics. For a list of chronic medications, please call the nearest Healthway Medical clinic.

What are the charges for this service?

Tele-consultation and medication delivery – $23 (price includes GST)

Medication refill and delivery only (without consultation) – please call your preferred Healthway Medical GP clinic directly to enquire about the cost.

Additional surcharge delivery fee applies to Jurong Island, Sentosa and other secured areas.

Exchange/Refund Policy

All items delivered are non-exchangeable nor refundable

What happens when I do not receive the email or SMS?

Please call the clinic to check if the contact details that are provided are correct. An SMS and email will then be sent to the correct SMS or email address.

Who can make use of this service?

Patients who have visited Healthway Medical

What are the delivery timings?

Our delivery timings are Monday to Friday between 10am–2pm, 2pm–6pm and 6pm–10pm.

There will be no delivery on Saturdays, Sundays, Public Holidays, and eve of the following major Public Holidays – New Year, Chinese New Year, Christmas.

Which areas do you deliver to?

We deliver anywhere to a valid local address within mainland Singapore, excluding restricted zones, offshore islands and secured areas.

An additional fee of $6 will be charged for delivery to Jurong island and Sentosa.

TERMS & CONDITIONS

  • Healthway Medical reserves the right to reject request for controlled medication or conditions that requires further assessment to ensure patient safety.
  • Healthway Medical reserves the right to change theseterms and conditions at any time without prior notice.
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