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International Patient Travel Planning

Healthway Medical Group offers comprehensive specialist services, conveniently located in the heart of Singapore. Travelling to our clinics from your hometown may require several arrangements. Our dedicated and experienced Medical Concierge team is professionally trained to provide genuine care and comfort, ensuring a smooth journey every step of the way. They understand the unique needs of international patients and can assist you before, during, and after your visit.

Travel and Accommodation Arrangements

Visiting doctors in a foreign country can be challenging, especially when you are unfamiliar with the local environment, policies, transportation, and hospitality. Our medical concierge team is highly trained to assist you in these areas.

Visa application

If you are not a Singaporean citizen or Permanent Resident, you may apply for a medical visa, which can take up to 6 weeks to process, so it’s important to plan ahead.

Our professional medical concierge team is available to help with visa applications and extensions. Please note that short-term visa passes or extensions are subject to approval by the Immigration and Checkpoints Authority (ICA).

View the list of countries that require a visa.

We can arrange transportation from the airport to the hospital, clinics, or your hotel.

We are pleased to assist you in booking accommodations that align with your lifestyle and preferences during your stay in Singapore.

We can arrange for interpreters and translation services for a number of languages to eliminate any communication barriers between you and our healthcare professionals.

Costs may be borne by patients, subject to terms and conditions.

Key Travel Essentials for International Patients Seeking Medical Treatment

Aligned with our vision, “Your Health, Our Priority,” our medical concierge service provides personalised support and guidance for international patients seeking medical treatment abroad. Recognising the challenges of travelling overseas for medical care, we have curated an essential travel checklist to ensure your journey is meticulously planned and stress-free.  his comprehensive checklist guarantees a smooth and hassle-free experience. Our team of experts will also help you navigate the complexities of international medical travel, allowing you to focus solely on your well-being and recovery. 

Travel Checklist

  •  Passport and Visa: Ensure your passport is valid and carry any necessary visas.
  • Medical Records: Include recent test results, imaging scans, prescriptions, and your medical history.
  • Appointment Confirmation: Bring copies of appointment letters or confirmations from the medical facility.
  • Health Insurance Information: Have details about your health insurance coverage and contact information.
  • Medication: Pack enough of your regular medication for the entire trip and bring copies of your prescriptions.
  • Emergency Contacts: Maintain a list of emergency contacts, both local and from your home country.
  • Travel Arrangements: Keep copies of flight tickets, hotel reservations, and transportation arrangements.
  • Identification and Financial Documents: Carry identification cards, credit cards, and any necessary financial documents.
  • Comfort Items: Bring items like a travel pillow or blanket for your comfort during the journey.
  • Communication Devices: Include your mobile phone, charger, and any other necessary devices. Preparing these items will help ensure a smooth and stress-free experience during your medical travel.

Begin your health journey with us today.